Miami’s Full-Service Flooring & Carpet Experts

 
 
 
 
  EXCELLENT  
  
 Based on 19 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Keric Holmes 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional people
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nicholas Pagan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an outstanding experience working with William and Maribel Torres. From the very beginning, they went above and beyond to help my wife and me find the perfect flooring for our home. They were knowledgeable, patient, and truly cared about making sure we were happy with our decision. What impressed us most was their dedication throughout the entire process. William and Maribel consistently checked in with us to make sure the work was being completed properly, safely, and on time. Their communication was exceptional — they called us right away whenever there was an update and genuinely cared about how everything was going. It’s rare to find a company that treats customers with this level of professionalism and care. Their staff worked efficiently, safely, and delivered excellent results. We have never experienced this kind of customer service before. We highly recommend this company to anyone looking for quality flooring and a team that truly values its customers. Thank you again, William and Maribel, for making this such a smooth and positive experience!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mark Glassman 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I love my blonde oak LVP flooring from Floor Coverings International of South Miami. Will and Maribel Torres were a pleasure to deal with. Professional, always on time, and fairly priced. Will always went out of his way to give me options and alternatives and never pressured me to close the deal. He was also very flexible with my installation dates and his installers were top notch too. I plan to use FCI of South Miami in the future and highly recommend them. Below is a picture from one of the rooms.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Joine Real Estate 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a great experience with  Floor Coverings International of South Miami-Dade County FL. Their customer service was excellent. Anytime a problem came up, they provided fast and effective solutions without any hassle. What really stood out to us was how responsive they are and they always answer the phone quickly and are ready to help. The owners are also amazing, patient, kind, and genuinely care about their customers. They really take the time to personalize what you need and make sure you’re satisfied with the results. The whole process was smooth, and I would definitely recommend them to anyone looking for reliable and professional services.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karla Ros 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Floor coverings International is an excellent company to work with. If you have a unique project that needs to be completed Will, the design associate and owner will go above and beyond to ensure the job is done right. It's not just about making a sale it's truly about helping the customer. Will is knowledgeable and takes the the time to understand the customers needs. His company help me solve my flooring issues and the quality of work was outstanding.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Claudio DeAlmeida 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We couldn’t be more pleased with our decision to work with Floor Coverings International. From start to finish, the experience was outstanding. The quality of the work and the final result truly speak for themselves, and the entire team conducted the project with professionalism, attention to detail, and respect for timelines. What truly set them apart, however, was their willingness to go beyond the expected. Upon learning of a waterproofing issue involving a planter outside our living room, they took full ownership of resolving it—despite it falling outside the typical scope of a flooring contractor. This issue had been the root cause of the damage that required us to replace the flooring in the first place. Their ability to step in, coordinate, and ultimately solve the problem made all the difference and demonstrated a level of commitment that is rare to find. It is not often that you come across a company that combines technical competence with such a genuine sense of responsibility toward the client’s overall outcome. For that reason, we would not hesitate to work with them again. Floor Coverings International will certainly be our first call for any future projects of this nature.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Susanne Warfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service and craftsmanship in a small floor area in my motorhome.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Marilyn 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from start to finish. Team was so courteous and professional. Would definitely recommend Will and his guys to anyone needing new flooring.👏👏👏👍
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sonesh Chainani 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Execllent customer service and communication. They installed a beautiful custom stair runner in my house at a reasonable price, quickly and efficiently. Will is great to work with and even after install kept in touch regarding maintenance and cleaning. I highly recommend them. Difficult to find such reliable and communicative providers as FCI in this area, with such great products!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Javier Cuervo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Five-star experience! The floors are gorgeous and the installation was seamless. The team was professional, knowledgeable, and easy to work with. I’m so glad I went with them—my home looks brand new!
  
 
  
 
 
 
   
 
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